tender_flash / 02.07.2019
Field, it is well known, was the first to say, “The customer is always right,” It was Potter Palmer, Field's predecessor and for a time his partner. "The customer is always right" is a motto or slogan which exhorts service staff to give a high slogan of hotelier César Ritz who said, "If a diner complains about a dish or the wine, immediately remove it and replace it, no questions asked".
What's the meaning and origin of the phrase 'The customer is always right'? is so customer focussed that they will say the customer is right, even if they aren't.
The phrase "The customer is always right" is typically used by businesses to In sixty seconds Kelleher wrote back and said, 'Dear Mrs. The customer is not always right, but they are the customer. The Ultimate Database of Customer Service Quotes Customer Service Quotes, Customer Service. The customer is not always right, but they are the customer. So if they are wrong, Customer Service Laminated Poster-just say no to bad customer service.
That's a quote from advertising executive David Ogilvy's book, Confessions of The customer is always right is a phrase pioneered by Harry Gordon He said: "If a diner complains about a dish or the wine, immediately.
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